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SHIPPING & RETURNS

Shipping Policy

This shop recognizes the importance of protecting your personal information, complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), and the following privacy policy (hereinafter referred to as "this privacy policy"). We will endeavor to properly handle and protect it in accordance with).

1. Definition of personal information

In this privacy policy, personal information is personal information defined by Article 2, Paragraph 1 of the Personal Information Protection Law, that is, information about living individuals, such as name, date of birth and other information contained in the information. Information that can identify a specific individual by description, etc. (including information that can be easily collated with other information to identify a specific individual), or personal identification code Shall mean the information that contains.

2. Purpose of use of personal information

This shop uses your personal information for the following purposes.

  • (1) To provide this shop service

  • (2) To respond to information and inquiries regarding this shop service

  • (3) For information on the products and services of this shop

  • (4) To respond to acts that violate the shop's rules, policies, etc. (hereinafter referred to as "rules, etc.") regarding this shop service.

  • (5) To notify changes to the terms and conditions of this shop service

  • (6) To help improve our shop service, develop new services, etc.

  • (7) To create statistical data processed into a format that cannot be individually identified in relation to this shop service.

  • (8) For other purposes incidental to the above purpose of use

3. Change of purpose of use of personal information

This shop may change the purpose of use of personal information to the extent reasonably recognized as relevant, and if it changes, we will notify or announce it to the customer.

4. Restrictions on the use of personal information

This shop will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except when permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply in the following cases.

  • (1) When required by law

  • (2) When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the customer.

  • (3) When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the customer.

  • (4) When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and the affairs are carried out with the consent of the customer. When there is a risk of interfering with

5. Proper acquisition of personal information

This shop properly acquires personal information and does not acquire it by deception or other fraudulent means.

6. Security management of personal information

This shop will supervise the employees of this shop as necessary and appropriate so that the security of personal information can be managed against risks such as loss, destruction, falsification and leakage of personal information. In addition, when outsourcing all or part of the handling of personal information, this shop will perform necessary and appropriate supervision so that the outsourcee can manage the security of personal information.

7. Provided by a third party

This shop will not provide personal information to a third party without the prior consent of the customer, except when disclosure is permitted based on the Personal Information Protection Law and other laws and regulations. However, the following cases do not correspond to the provision to the third party specified above.

  • (1) When the shop provides personal information by entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

  • (2) When personal information is provided due to business succession due to merger or other reasons

  • (3) When shared use based on the provisions of the Personal Information Protection Law

8. Disclosure of personal information

When a customer requests disclosure of personal information based on the provisions of the Personal Information Protection Law, this shop will disclose it to the customer without delay after confirming that the request is from the customer himself / herself. We will do it (if the personal information does not exist, we will notify you to that effect). However, this does not apply if the shop is not obligated to disclose due to the Personal Information Protection Law and other laws and regulations.

9. Correction of personal information, etc.

If the customer requests correction, addition or deletion (hereinafter referred to as "correction, etc.") of the content based on the provisions of the Personal Information Protection Law because the personal information is not true, this shop will do it. After confirming that the request was made by the customer himself / herself, the necessary investigation will be conducted without delay within the range necessary to achieve the purpose of use, and the content of personal information will be corrected based on the result. , We will notify the customer to that effect (if we decide not to make corrections, we will notify the customer to that effect). However, this does not apply if the shop is not obligated to make corrections, etc. due to the Personal Information Protection Law and other laws and regulations.

10. Suspension of use of personal information, etc.

This shop protects personal information from customers because their personal information is handled beyond the scope of the purpose of use announced in advance, or because it was obtained by deception or other fraudulent means. If you are requested to suspend or delete the use (hereinafter referred to as "suspension of use, etc.") based on the provisions of the law, and if it is found that there is a reason for the request, the customer himself / herself will contact you. After confirming that the request has been made, we will suspend the use of personal information without delay and notify the customer to that effect. However, this does not apply if the shop is not obligated to suspend the use due to the Personal Information Protection Law and other laws and regulations.

11. 11.  Use of cookies and other technologies

The services of this shop may use cookies and similar technologies. These technologies help our shop to understand the usage status of our services and contribute to the improvement of our services. Users who want to disable cookies can disable cookies by changing the settings of their web browser. However, if you disable cookies, you may not be able to use some functions of our service.

12. Contact us

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the contact information in the "Notation based on the Specified Commercial Transactions Law" of this shop, or the shop page. Please contact us from the inquiry form in.

13. Continuous improvement

This shop shall review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.

Return & Exchange Policy

Regarding returns and refunds

Please note that in principle, returns and refunds are not possible except for B products.

Inquiry reception hours Weekdays 10: 00 ~ 18: 00
▲ ▽ Closed on weekends and holidays ▽ ▲

Notation based on the Specified Commercial Transactions Law

Distributor

GK 0910

Responsible person

Representative employee Tsugee Oshige

address

〒108-0072

6-5-3 Shirokane, Minato-ku, Tokyo

telephone number

090-1879-5670

Reception hours 10: 00-18: 00 (excluding weekends and holidays)

* If you are outside the reception hours, please contact us by email.

email address

info@0910.tokyo

home page

http://www.0910.tokyo

Selling price of the product

Please refer to each product page.

Necessary charges other than products

・ Delivery fee (Takkyubin: ¥ 700)

・ Fee (none)

Payment Method

Credit card payment (Square)

Paypal

Payment time

・ Credit card payment: Payment will be confirmed when you place an order.

Delivery time of goods

We will ship within 5 business days from the date of your order.

Returns / Exchanges

Returns and exchanges are possible only within 10 days after the item arrives.

The shipping fee will be borne by us if the item is defective, and will be borne by the customer if the item is returned or exchanged at the convenience of the customer.

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